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Branch Staff - Library Services

The City of Kawartha Lakes is seeking an individual to fulfill the part-time position of:


Branch Staff - Library Services

Job #16-119

(Internal/External Posting)

CUPE 855 – Inside

($19.27 - $23.35)


Reports to:               Area Supervisor (South)

Location:                  Little Britain

Hours of Work:       Current hours are approximately 12 hours per week but may include up to 24 hours per week.  Each shift is 3-5 hours in length.  Work schedule includes evenings and weekends.  The successful applicant may be required to work at any South Area Branch if needed.


Job Description:

  • Search standard reference materials, including on-line sources and the Internet, in order to answer patrons’ reference questions
  • Problem solve patrons’ requests to determine needed information, and assist in furnishing or locating that information
  • Provide readers’ advisory services including displays and creative marketing of collections
  • Explain use of library facilities, resources, equipment, and services, and provide information about library policies
  • Assist and train library patrons in information search and retrieval using library databases and online catalogue
  • Provide patrons with assistance and instruction in the use of public access computers
  • Check books in and out of the library using the automated library system
  • Arrange for interlibrary loans of materials which are not locally available
  • Perform overdue management functions including contacting patrons about overdue material
  • Maintain orderliness of shelved materials; shelve books, periodicals, and newspapers; pull and route materials in need of mending, binding, repairing, or discarding
  • Collect and compile data in support of statistical information requirements
  • Collect, total, and submit money generated by library and other municipal service fees
  • Participate in the development and delivery of new and existing library programs
  • Participate in the maintenance of library hardware/software
  • In the absence of Customer Service staff, offer limited access to municipal services
  • May assist with training, showing others how to perform tasks or duties
  • In some branches, emphasis may be placed on specialized areas of library service
  • Occasional travel to various work locations is required to fulfill the job duties of the position
  • Perform other related duties as assigned


Skills/Education Required:

  • Secondary School Diploma plus additional education in library administration or a related field
  • Experience and understanding of electronic library systems and electronic information resources systems
  • Commitment to the development and delivery of library programs
  • Demonstrated professional and ethical responsibility to protect privacy, use confidential information appropriately, treat sensitive situations with appropriate degree of tact and discretion
  • Demonstrated customer-service and interpersonal skills at a level to develop and to maintain cooperative/collaborative working relationships both within and outside the organization
  • Excellent time-management skills with the ability to prioritize workload and meet deadlines, and the ability to deal with multiple demands
  • Excellent written communication skills with attention to detail and accuracy
  • Excellent organizational and administrative skills with the ability to work independently and in a team environment
  • Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvement initiatives with management
  • Demonstrated ability to understand and abide by municipal policies and procedures
  • Demonstrated proficiency in Microsoft Office, the internet, and any other related software and hardware
  • Upon a conditional offer of employment, a Criminal Record Check, including a Vulnerable Sector Search will be required


Applicants must be prepared for skills testing.


Interested applicants are invited to apply in confidence by 4:00 p.m. on November 1, 2016 to:

Human Resources Officer

City of Kawartha Lakes

P.O. Box 9000, 28 Francis Street

Lindsay, ON,  K9V 5R8

Or e-mail to


Please quote position and job number on your submission.


Date Posted:  October 18, 2016

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