Workshops
Customer Service Training Workshop
Diane Steven & Laurie Bell, designated OTEC Trainers
This full-day, hands-on training workshop focuses on the importance of consistent customer service, building client loyalty and creating a positive impression.
When: Monday June 28th from 9:00am – 4:30pm
Where: Ops Community Centre, 2569 Hwy 7, Lindsay
Cost: $110.00 (incl. lunch & workbook)
Pre-registration for all workshops is required:
City of Kawartha Lakes Tourism
Tel: (705) 324-9411 ext. 1232
tourism@city.kawarthalakes.on.ca
Event Planning Workshop
William Walker, Event Producer & Event Marketing
This workshop highlights the “best practices” to planning and executing the best event or festival.
When: Tuesday May 4th
9:00am – 2:00pm
Where: Ops Community Centre
2569 Hwy 7, Lindsay
Cost: $10.00 (incl. lunch)
Tourism Packaging Workshop
Janice Ketchen, Ontario Tourism Network
Explore the pros and cons of developing travel packages and identify new marketing opportunities with other
like-minded businesses.
When: Tuesday May 11th
9:30am – 4:00pm
Where: Lindsay Inn
354 Lindsay St. S
Cost: $10.00 (incl. lunch)
Tourism Keys Workshop
D’Arcy McKittrick of the Tourism Company
In this interactive workshop, learn how to optimize your website as your business’ No. 1 marketing tool
When: Tuesday May 18th
9:30am – 1:30pm
Where: Victoria Room, City Hall
16 Francis St., Lindsay
Cost: $50.00 (incl. lunch)
Customer Service Training Workshop
Diane Steven & Laurie Bell, designated OTEC Trainers
This full-day, hands-on training workshop focuses on the importance of consistent customer service, building client loyalty and creating a positive impression.
When: Monday June 28th
9:00am – 4:30pm
Where: Ops Community Centre
2569 Hwy 7, Lindsay
Cost: $110.00
(incl. lunch & workbook)
Pre-registration is required:
City of Kawartha Lakes Tourism
Tel: (705) 324-9411 ext. 1232
tourism@city.kawarthalakes.on.ca
