$3 million savings realized in initial Lean Six Sigma projects
“Process management is changing the culture and way in which our organization operates,” said City of Kawartha Lakes Mayor Ric McGee. “Our staff has worked diligently to ensure our residents are getting the greatest value for their tax dollars.”
In total, nine Green Belt projects have been completed over the past four months resulting in $159,904 in financial savings, with an additional $21,881 in productivity savings and $17,000 in cost avoidance moving forward.
Since October 2013, six Black Belt projects have been undertaken with $2,926,250.98 in identified savings, for total savings of $3,125,035.98 for both Green and Black Belt projects.
“All staff and council members in the City of Kawartha Lakes should be proud of their efforts and dedication to making process improvement a success,” said Corporate Services Director Mary Anne Dempster. “Our staff are a tremendous asset both within our organization and in our community, and these initial results are a testament to their commitment to this process.”
Six Sigma is a set of techniques and tools for process improvement and seeks to improve the quality of process outputs. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization who are experts in the methods.
Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified value targets, for example: reduce process cycle time, reduce pollution, reduce costs and increase customer satisfaction.
“Implementing the Lean Six Sigma program in the City of Kawartha Lakes has been transformational,” explained Director of Development Services Ron Taylor. “Staff have embraced this process improvement philosophy, and we are seeing immediate results. This approach is quickly becoming our way of doing business; process improvements that enhance the customer experience, establish processing efficiencies and save scarce taxpayer dollars for core service delivery optimization.”
An additional 10 city staff will begin Green Belt training in February, with an additional round of training scheduled for March, including two community partners – Kawartha Lakes Police Service and Kawartha Conservation Authority.
“I want to commend and thank all of our staff and council in embracing this process improvement initiative and am thrilled to be able to announce these incredible savings today,” said Mark Fisher, CAO for the City of Kawartha Lakes. “These savings represent a commitment on the part of all of our staff and council to be a leading edge and progressive municipality in addressing change management and process improvement.”
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