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City provides two avenues of relief for residents affected by flooding

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April 20, 2016 - The City of Kawartha Lakes advises residents that were affected by flooding of two avenues they may explore to seek relief.

First, today Council approved the request from the CAO and Public Works to waive the tipping fees for residents living on specific sections of roads that have been confirmed by staff as flood impacted. Tipping fees will be waived through May 4, 2016. The flood event is now in Recovery Stage as water levels have receded and no further significant flooding is anticipated.

The process requires the owner of the flood damaged goods or household garbage to provide appropriate confirmation of address that their house or property is within the impacted area. Contractors are required to pre-notify that they are bringing flood damaged goods on behalf of the owner. For full details on the program and contact information, please see the press release issued April 14, on the City’s website at this link:

Second, the Ministry of Municipal Affairs and Housing has requested information from the City of Kawartha Lakes to better understand the flood situation in light of the Disaster Recovery Assistance for Ontarians program.

The Disaster Recovery Assistance for Ontarians program is a provincial program that is activated when a sudden, unexpected natural disaster causes costly and widespread damage to eligible private property.

We are in the information-gathering stage now and the Municipality is in the process of assisting the Ministry with this task. The program is designed to help people affected by natural disasters get back on their feet. It provides assistance to individuals, small businesses, farmers and not-for-profit organizations that have experienced damage to or loss of essential property. It is not a substitute for insurance.

The Province relies on municipalities to provide information about disasters in their community to help determine whether they fit the criteria of the Disaster Recovery Assistance for Ontarians program. Residents who have flood damage are invited to call the City of Kawartha Lakes at 705-324-9411 or 1-888-822-2225, extension 1293, by May 4, 2016. Please be prepared to answer the following questions:

  1. When was your property impacted by flooding?
  2. In what community is your impacted property? 
  3. Is your impacted property your cottage or your primary home?
  4. Has your small business, farm or not-for-profit organization been impacted?
  5. What is the nature of your damage?

The Disaster Recovery Assistance for Ontarians program has not been activated in the City of Kawartha Lakes. Residential reporting of damage will be used to assess whether the Municipality is eligible to activate the program. For more information on the program, please go to


For more information please contact:

Cheri Davidson
Manager of Communications, Advertising and Marketing
705-324-9411 Extension 1355

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