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Accessibility

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The Corporation of the City of Kawartha Lakes recognizes the importance of creating an inclusive community, one where all people are given an equal opportunity to live, visit, raise a family, work and retire. The City is committed to improving opportunities for persons with disabilities by identifying, removing, and preventing barriers so that individuals of all abilities can participate to their full potential in everything that this community has to offer.

The Corporation of the City of Kawartha Lakes is committed to the principles of independence, dignity, integration, and equality of opportunity, as described in the Accessibility for Ontarians with Disabilities Act (AODA), 2005, and to meeting or exceeding the requirements of the standards enacted under the AODA.

Ontario has set standards in Built Environment (buildings and other structures), Customer Service, Employment, Information and Communications and Public Transportation. To learn more consult the Guide to Ontario’s accessibility regulations.

With the advice and support of the Kawartha Lakes Accessibility Advisory Committee (KLAAC), the Council of the Corporation of the City of Kawartha Lakes has approved our Accessibility Policy (PDF) (Word) and Multi-Year (2012-17) Accessibility Plan (PDF) (Word) to ensure advancement in accessibility is achieved within or in advance of the timelines set out in each standard enacted under the AODA, 2005. The City is pleased to provide the public with their AODA compliance as reported 2010 Customer Service Accessibility Report (PDF), 2013 Accessibility Compliance Report (PDF) and in 2015 Accessibility Compliance Report (PDF).

The City of Kawartha Lakes welcomes your feedback on the City's facilities and our delivery of goods and services to people with disabilities.  To submit your feedback, please complete the online feedback form.

For more information please contact:

Barbara Condie, Accessibility Coordinator
City of Kawartha Lakes
12 Peel St., P.O. Box 9000
Lindsay, ON  K9V 5R8
bcondie@city.kawarthalakes.on.ca

(705) 324-9411 ext. 1185 or
Toll Free 1-888-822-2225 ext. 1185

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