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Service Commitment

Kawartha Lakes (CKL) Paramedic Service is responsible for a population of approximately 76,000 people spread over 3,067 square kilometers. The municipality is a prime cottage and recreational country to 60,000 visitors per year. The beauty of our municipality is its lakes, however, this is also the number one factor that affects the response time of the Paramedics to emergency calls (travelling around the lakes). Since the summer of 2011, response time reliability has been stable due to a dynamic deployment plan despite a 26% increase in patient transport call volume over the past 5 years (2011-2016). 

Presently, the service has 6 ambulances and 1 emergency response unit (ERU) on duty daily. After 9 pm the number reduces to 4 overnight ambulances. You will find our stations located in Lindsay, Fenelon Falls, and Bobcaygeon, with secondary posts in the west end of Lindsay, Coboconk, and Pontypool (7th ambulance or 2nd ERU staffed on weekends only).  In 2016, the department responded to approximately 22,000 calls.

Kawartha Lakes Paramedic Service currently has 32 Advance Care Paramedics and 48 Primary Care Paramedics bringing to the municipality dedicated and skilled emergency medical care specialists. Our Paramedics have established a Community Service program that focuses on public education and emergency medical response preparedness. A highlight of the Community Service Paramedic program is that it is the driving force for the municipality’s citizen CPR and Automated External Defibrillator (AED) program. Presently the department has helped to establish and register over 200 AED sites throughout the municipality. Kawartha Lakes Paramedic Service has also worked with community partners to establish AED response with Fire and Police (City and O.P.P.) as well as with special interest groups to ensure coverage with first aid/AED for all sanctioned City of Kawartha Lakes events. Ross Memorial Hospital (RMH) supports and endorses this important community program.

I am extremely proud of the achievements the service has made and look forward to expanding our role and meeting new challenges as we move into the future.

Keith Kirkpatrick

Keith Kirkpatrick, Chief

To contact Kawartha Lakes Paramedic Service please call Keith Kirkpatrick, Chief at 705-324-9411 ext. 3310 or e-mail kkirkpatrick@city.kawarthalakes.on.ca.

Historical Response time submissions vs. actuals for all Ontario Paramedic Services can be found at:

http://www.health.gov.on.ca/english/public/program/ehs/land/responsetime.html

Submission for the calendar the year of 2017 from January 1 to December 31,

i. Designated Delivery Agent (DDA) - SUDDEN CARDIAC ARREST

25% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to a sudden cardiac arrest, within 6 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene and is ready to use a defibrillator.

ii. EMS Designated Delivery Agent - CTAS 1

50% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 1, within 8 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

iii. EMS Designated Delivery Agent - CTAS 2

60% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 2, within 10 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

iv. EMS Designated Delivery Agent - CTAS 3

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 3, within 20 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

v. EMS Designated Delivery Agent - CTAS 4

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 4, within 25 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

vi. EMS Designated Delivery Agent - CTAS 5

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 5, within 30 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

 

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