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Service Commitment

Kawartha Lakes (CKL) Paramedic Service is responsible for a population of approximately 75,565 people spread over 3,067 square kilometers. Our municipality is prime cottage and recreational country to 60,000 visitors per year. The beauty of our municipality is its lakes, but this is also the number one factor that affects the response time of our Paramedics to emergency calls. Since the summer of 2011, we have improved response times primarily due to increasing the number of paramedics in conjunction with a dynamic deployment plan (constantly moving resources to maximize response). Our “Paramedic Service Response Time” can be found beneath this overview.

Presently, we have 6 ambulances and 1 emergency response unit (ERU) on duty daily and after 9pm that reduces to 4 overnight ambulances. You will find our stations in Lindsay, Fenelon Falls and Bobcaygeon, with secondary posts in the west end of Lindsay, Coboconk and Pontypool (7th ambulance or 2nd ERU staffed on weekends only).  In 2015, we responded to approximately 16,000 calls.

Kawartha Lakes Paramedic Service currently has 40 Advance and 40 Primary Care Paramedics bringing to our municipality, dedicated and skilled emergency medical care specialists. Our municipality has a very aggressive citizen CPR / PAD (defibrillator) program that educates hundreds of citizens each year and has 200 registered PAD sites. Kawartha Lakes Paramedic Service has worked with our allied partners to establish AED response with Fire and Police (City and O.P.P.) as well as with special interest groups to ensure coverage with first aid/PAD for all sanctioned CKL events. Ross Memorial Hospital (RMH) supports and endorses this important community program.

I am extremely proud of the achievements we have made and look forward to expanding our role and meeting new challenges as we move into the future.

Keith Kirkpatrick, Chief

To contact Kawartha Lakes Paramedic Service please call Keith Kirkpatrick, Chief at 705-324-9411 ext. 3310 or e-mail kkirkpatrick@city.kawarthalakes.on.ca.

Historical Response time submissions verse actuals for all Ontario Paramedic Services can be found at:

http://www.health.gov.on.ca/english/public/program/ehs/land/responsetime.html

Submission for the calendar the year of 2016 from January 1 to December 31,

i. Designated Delivery Agent (DDA) - SUDDEN CARDIAC ARREST

25% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to a sudden cardiac arrest, within 6 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene and is ready to use a defibrillator.

ii. EMS Designated Delivery Agent - CTAS 1

50% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 1, within 8 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

iii. EMS Designated Delivery Agent - CTAS 2

60% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 2, within 10 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

iv. EMS Designated Delivery Agent - CTAS 3

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 3, within 20 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

v. EMS Designated Delivery Agent - CTAS 4

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 4, within 25 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

vi. EMS Designated Delivery Agent - CTAS 5

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a PARAMEDIC as defined by the Ambulance Act respond to any patient determined to be a CTAS 5, within 30 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene.

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