Kawartha Lakes-Haliburton Housing Corporation

You've Got Questions?  We've Got Answers.

KLHHC policies can be found in the Public Binder located at 322 Kent S. W, Lindsay, ON K9V 4S7, or online.

Meet the Board

Kawartha Lakes-Haliburton Housing Corporation Directors And Officers

CHAIRPERSON: ELEANOR HARRISON
DIRECTOR: JOHN HUKE
DIRECTOR: BILL DAVIS
DIRECTOR: SUZANNE TIGWELL
DIRECTOR: FAY MARTIN
DIRECTOR: DANA BOWMAN
DIRECTOR: STEVE STRANGWAY
DIRECTOR: PATRICK O’REILLY
DIRECTOR: ELIZABETH HOWELL-JONES
CEO: BOB KNIGHT
TREASURER: CAROLYN DAYNES
DEPUTY TREASURER: CHRISTIE NORRIS
SECRETARY: HOPE LEE

VISION

Our vision is of communities across the City of Kawartha Lakes and the County of Haliburton with good quality affordable housing and support services for all.

MISSION

The KLHHC, a local housing corporation and non-profit housing provider under the Housing Services Act, provides good quality, safe, accessible, sustainable and affordable housing for low income households in the City of Kawartha Lakes and the County of Haliburton, including people with special physical, developmental and psychological needs.  In cooperation with other organizations, we strive to ensure our tenants receive the services they need to foster good health and well-being.

VALUES AND COMMITMENTS

Our foremost commitment is to our tenants, to whom we will provide good quality affordable housing.  In doing so, we will recognize and respect the diversity of our communities and the people we serve.  We will treat our tenants with dignity and respect, and will provide timely and effective responses to their concerns.  We will provide opportunities for our tenants to express concerns and make recommendations for improvement of our facilities and services.  We will strive to understand the socio-demographic profile of our tenant population, understand their needs in a holistic sense, and assist them in achieving their goals.

We are committed to providing to the staff who deliver our services the resources they need to be effective in their work.  We will advocate for funding that will enable our organization to be effective, responsive, and innovative.  We will provide opportunities for staff and board members to achieve and maintain current knowledge concerning customer relations, affordable housing, property management, building technologies, information technology, community development and other key bodies of knowledge.

We are committed to working with non-profit housing providers, other organizations and all levels of government to find ways of better meeting the needs of the people we jointly serve through advocacy, better coordination of services, and joint planning and development of new and enhanced services.  We will take a leadership role in such endeavours where appropriate.

We are committed to fiscal responsibility and accountability.  We will plan, budget and manage our finances responsibly, and use all resources efficiently and effectively in a manner that promotes environmental sustainability and energy conservation.  We will demonstrate value for money.  We will foster positive and fruitful working relationships with all levels of government and with our Shareholder.  We will work effectively with contractors and other organizations from which we purchase services.  We will strive for demonstrable continuous quality improvement. We will seek out and exploit opportunities to work in concert with other agencies to improve access to affordable housing and support services.

Contact us

(705) 324-6401 OR 1-800-463-4120

After hours emergency
1-866-795-7683
OR
Fax us at: (705) 324-0428
OR
Visit us at
322 Kent Street West,
Lindsay, Ontario
K9V 4S7

You can e-mail us socialhousingrequest@city.kawarthalakes.on.ca

Office Hours are:
Monday to Friday
8:30 a.m. to 4:30 p.m.

Policies

• GA10 Developing the Ends of the KLHHC (PDF)
• GA20 Objects of the Corporation (PDF)
• GA30 Vision Mission Values Commitments (PDF)
• GA40 Goals of the KLHHC (PDF)
• GB20 Roles Responsibilities and Functions of the Board (PDF)
• GB30 Board-CEO Relationship and Board-Staff Linkage (PDF)
• GB40 Global Executive Constraint (PDF)
• GC10 Rental Arrears Collection Policy (PDF)
• GC30 Management of Calls from Elected Officials and Others (PDF)
• GC40 Anti Harassment & Bullying Policy (PDF)
• GC50 Accessible Service Policy (PDF)
• GD10 Board Member Recruitment Policy (PDF)
• GD20 Board Member Nomination and Election Policy (PDF)
• GF10 Corporate Seal Policy (PDF)
• GF21 Disposition of Interest Income (PDF)
• GF30 KLHHC Purchasing Policy (PDF)
• GF50 Reimbursement of Expenses for Board Members (PDF)
• GH50 Maintenance Standards and Life Expectancy Guidelines (PDF)
• KLHHC 2006-01 Policy and Procedure System (PDF)
• KLHHC 2006-02 Pet Regulation Policy (PDF)
• KLHHC 2006-07 Housekeeping Policy (PDF)
• KLHHC 2006-09 Eviction Prevention Policy (PDF)
• KLHHC 2006-11 Use of Common Rooms (PDF)
• KLHHC 2006-12 Death of A Tenant Policy (PDF)
• KLHHC 2006-14 Investment Policy (PDF)
• KLHHC 2007-01 Write Off Policy (PDF)
• KLHHC 2007-02 Swimming Pools (PDF)
• KLHHC 2007-03 Trespass Order Policy (PDF)
• MA10 Video Security Surveillance Policy (PDF)
• MC20 Guest Policy (PDF)
• MC30 Misrepresentation Policy (PDF)
• MD10 Unit Alterations and Tenant Charges Policy (PDF)
• MF50 Records Classification Scheme (PDF)