Victoria Manor Family Council

Benefits for the family:

• Support and information for the families of new residents
• Ongoing mutual support-strength drawn from shared experiences
• Education and information related to the long-term care system
• A means to express concern and solve problems

Benefits for the Resident:

• Family input into decisions and changes
• Family and resident activities
• Meets needs through organized efforts
• Support residents who do not have concerned families or friends

Benefits for the facility:

• Two-way communication between the Home and families
• Family and community input to aid staff in problem solving and finding solutions
• Support on mutual issues and goals

Family Council

Victoria Manor Family Council serves as a resource and advocacy group providing education and support to families at Victoria Manor.

The Family Council creates partnerships in providing quality care.  Families and friends at Victoria Manor meet regularly to improve and enhance the care of our residents.

The Family Council holds regular meetings 4 times a year.

Information Sharing

Information that helps you understand long-term care policy and the long-term care industry.

• What is an Accreditation Survey?
• What is a Ministry of Health Compliance Review?
• How is funding determined?
• What are resident’s rights?
• What about influenza?
• How can family help?

This type of information helps everyone make the right choices that influence and affect the quality of life for residents.

If you have any questions please contact one of the Family Council Members

Philip Payne  324-3003

Noreen Moore  887-6213

Victoria Booth  324-5745

Pat Herlihey 799-7301

Donna Carchidi  277-3006

Marg Plaunt 786-2193

Janice Herlihey 799-5583

or contact us at Victoria Manor, 705-324-3558